Bakery Guest Experience Specialist

Nothing Bundt Cakes; Coralville (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Job summary

Nothing Bundt Cakes in Coralville, IA seeks a friendly Guest Service Representative to warmly greet guests, help them select cake options, and process orders at the counter.

You will maintain clean displays, upsell accessories, and ensure a smooth, joyful customer experience. Prior guest service in bakery/retail is a plus; flexibility to work various shifts and weekly pay are available.

Qualifications

• No formal education required; customer service experience a plus.
• Must be 16 years of age or older.
• Strong interpersonal and communication skills.

Responsibilities

• Greet walk-in and phone guests warmly to determine needs and guide selections.
• Educate guests on NbC cake flavors, sizes, and promotions.
• Process guest orders accurately using the point-of-sale system.
• Maintain clean, organized bakery presentation and restock display cases.
• Assemble cake and balloon orders per guest specifications and packaging.

Skills

Interpersonal skills

Customer service

Multitasking

Cash handling

POS system

Education

No formal education required

Tools

POS system

Job description

Nothing Bundt Cakes in Coralville, IA seeks a friendly Guest Service Representative to warmly greet guests, help them select cake options, and process orders at the counter.

You will maintain clean displays, upsell accessories, and ensure a smooth, joyful customer experience. Prior guest service in bakery/retail is a plus; flexibility to work various shifts and weekly pay are available.