Bakery Guest Experience Associate — Flexible Schedule

SusieCakes Bakery

Los Angeles (CA)

On-site

USD 22,000 - 28,000

Full time

4 days ago
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Benefits offered by this job

Flexible schedule
Non-slip shoes
Birthday month PTO
Company holidays off
Medical insurance
Dental insurance
Vision insurance
Vacation program
401k
FSA
Pet reimbursement
Pet insurance
Maternity leave support
Discounts on desserts

Job summary

SusieCakes Bakery is seeking friendly team members to greet guests, take orders, and deliver a warm, premium service in a fast-paced bakery environment. You will work across shifts, answer questions about our menu, and help the culinary team as needed. A background in guest service and strong communication are valued, with routine open/close duties.

The role supports a neighborhood bakery culture with flexible hours and opportunities to contribute to a joyful dessert experience for guests.

Qualifications

  • One year of customer service experience preferred.
  • Excellent verbal and written communication skills.
  • Ability to operate bakery equipment safely.
  • Ability to work in multiple locations and flexible hours.

Responsibilities

  • Greet and connect with guests, delivering premium service.
  • Take and fulfill guest orders accurately and timely.
  • Deliver products as needed and assist the culinary team.
  • Answer questions about offerings and pricing with confidence.
  • Maintain safety and cleanliness per standards.
  • Open/close shifts as scheduled and assist MOD/GM.

Skills

Attention to detail
Communication skills
Customer service
Safety regarding bakery equipment

Education

High school diploma or GED

Job description

SusieCakes Bakery is seeking friendly team members to greet guests, take orders, and deliver a warm, premium service in a fast-paced bakery environment. You will work across shifts, answer questions about our menu, and help the culinary team as needed. A background in guest service and strong communication are valued, with routine open/close duties.

The role supports a neighborhood bakery culture with flexible hours and opportunities to contribute to a joyful dessert experience for guests.

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