Bakery Experience Specialist — Flexible Hours & Perks

SusieCakes Bakery; San Diego (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible work schedule

Free non-slip shoes

Birthday month PTO with complimentary 

Company holidays off

Medical, dental, vision insurance

Vacation

401k

FSA

Pet rescue reimbursement and pet保险

Flexible return to work schedule for m

Generous dessert discounts

Job summary

SusieCakes Bakery in San Diego, CA seeks a friendly team member to greet guests, deliver premium service, and support daily bakery operations. You will engage guests, assist with orders, and help ensure accurate, timely service in a fast-paced setting.

The role requires strong communication, reliability, and the ability to work across front- and back-of-house tasks. Eligible employees enjoy a flexible schedule and extensive benefits, including health coverage and dessert discounts.

Qualifications

• One year of experience in a customer service environment preferred.
• Hospitality or food/beverage experience a plus.
• Excellent verbal and written communication skills.
• Must be able to safely utilize bakery equipment as needed.

Responsibilities

• Maintain positive guest and team relations by living company values.
• Deliver premium guest service according to steps of service and SOPs.
• Take and hand out guest orders with attention to detail and accuracy.
• Deliver product on an ongoing basis and according to business needs.
• Answer questions about daily offerings and pricing.
• Identify and assist guests who are dissatisfied with service or product.
• Perform shifts to open and close the bakery.
• Perform dishwasher duties as needed.
• Assist culinary team as needed.
• Ensure all food is prepared, handled and stored according to food safety standards.

Skills

Customer service

Attention to detail

Verbal and written communication

Driver's license

Reliable transportation

Education

High school diploma or GED

Job description

SusieCakes Bakery in San Diego, CA seeks a friendly team member to greet guests, deliver premium service, and support daily bakery operations. You will engage guests, assist with orders, and help ensure accurate, timely service in a fast-paced setting.

The role requires strong communication, reliability, and the ability to work across front- and back-of-house tasks. Eligible employees enjoy a flexible schedule and extensive benefits, including health coverage and dessert discounts.