Bakery Guest Experience Specialist

SusieCakes Bakery; San Jose (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Flexible work schedule

Birthday month PTO with complimentary

Company holidays off (Thanksgiving, 12

Medical, dental, vision insurance

Vacation, 401k, FSA

Generous discounts to desserts

Flexible return to work schedule form

Free non-slip shoes

Job summary

SusieCakes Bakery in California seeks friendly team members to greet guests, deliver premium service, and keep bakery operations running smoothly. You will take orders, answer questions, and help ensure each guest leaves delighted.

This role emphasizes hospitality, accuracy, and teamwork across front-of-house and kitchen tasks, with opportunities to support deliveries and flexible weekend hours at multiple locations.

Qualifications

• One year of experience in a customer service environment preferred.
• Quick service food handling experience is a plus.
• Attention to detail and safety-conscious in food handling.
• Strong communication skills, both verbal and written.

Responsibilities

• Maintain positive guest and team relations by living company values.
• Deliver premium guest service and handle orders with accuracy.
• Answer questions about daily offerings and pricing with confidence.
• Assist culinary team as needed and perform opening/closing tasks.
• Ensure food is prepared, stored and handled according to safety codes.

Skills

Customer service

Food handling

Verbal & written communication

Multisite flexibility

Education

High school diploma or GED

Job description

SusieCakes Bakery in California seeks friendly team members to greet guests, deliver premium service, and keep bakery operations running smoothly. You will take orders, answer questions, and help ensure each guest leaves delighted.

This role emphasizes hospitality, accuracy, and teamwork across front-of-house and kitchen tasks, with opportunities to support deliveries and flexible weekend hours at multiple locations.