Bakery Guest Services Pro | Flexible Hours & Perks

SusieCakes Bakery; Costa Mesa (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible work schedule

Birthday month PTO with complimentary 

Free non-slip shoes (annually!)

Company holidays off

Medical, dental, vision insurance

Vacation, 401k, FSA

Pet rescue reimbursement and pet保险

Flexible return to work schedule for m

Generous discounts to all our desserts

Job summary

SusieCakes Bakery in California is seeking a friendly Guest Service Associate to greet guests, take orders, and ensure premium service in a cheerful bakery setting. You’ll help with merchandising, maintain cleanliness, and support back-of-house as needed.

Experience in quick service is a plus, and you must be reliable, punctual, and safety-conscious. We offer flexible hours, medical/dental/vision insurance, paid time off with birthday month cake, employee discounts, and a supportive team

Qualifications

• One year of customer service experience preferred.
• Experience in quick service food/hospitality a plus.
• Attention to detail and strong communication skills.
• Able to work in multiple locations and flexible shifts.
• Must have reliable transportation and valid driver’s license.

Responsibilities

• Greet, welcome, and connect with guests while delivering premium service.
• Take and hand out guest orders with accuracy and care.
• Deliver products as needed and assist culinary team as required.
• Maintain food safety standards and support open/close tasks.
• Answer questions about offerings and pricing with confidence.

Skills

Customer service

Attention to detail

Verbal and written communication

Teamwork

Flexible schedule

Education

High school diploma or GED

Job description

SusieCakes Bakery in California is seeking a friendly Guest Service Associate to greet guests, take orders, and ensure premium service in a cheerful bakery setting. You’ll help with merchandising, maintain cleanliness, and support back-of-house as needed.

Experience in quick service is a plus, and you must be reliable, punctual, and safety-conscious. We offer flexible hours, medical/dental/vision insurance, paid time off with birthday month cake, employee discounts, and a supportive team