Bakery General Manager: Lead Team, Own Results & Guest Joy

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonus opportunities

Free on-duty shift meals plus employee

Free uniforms

Career growth opportunities

Job summary

Auntie Anne's is seeking a General Manager to lead bakery operations, build a high-performing team, and drive business results. You will oversee guest experiences, training, and performance management while maintaining brand standards and safety.

Ideal candidates bring 2+ years of restaurant/retail management, strong leadership, and a focus on accountability and growth. On-site role with opportunities for career advancement within the brand.

Qualifications

• Must be 18 years or older.
• 2+ years of restaurant/retail management experience preferred.
• Strong leadership, communication, and guest service skills.

Responsibilities

• Lead daily bakery operations to ensure guest experiences and operational excellence.
• Recruit, hire, train, coach, and develop team members and future leaders.
• Drive sales, manage labor, inventory, and profitability.
• Ensure compliance with policies, food safety standards, and procedures.

Skills

Leadership

Team development

Guest service

Communication

Accountability

Problem solving

Education

High school diploma or equivalent

Food Handler Certification

Tools

POS systems

Scheduling software

Store technology systems

Job description

Auntie Anne's is seeking a General Manager to lead bakery operations, build a high-performing team, and drive business results. You will oversee guest experiences, training, and performance management while maintaining brand standards and safety.

Ideal candidates bring 2+ years of restaurant/retail management, strong leadership, and a focus on accountability and growth. On-site role with opportunities for career advancement within the brand.