Assistant General Manager: Lead & Elevate Guest Experience

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; Independence (MO); On-site; USD 48,712,000 - 51,577,000; Full time

Benefits offered by this job

Growth opportunities

Flexible scheduling

Free meals on shift

Training & development programs

Uniforms provided

Benefits package

Job summary

Auntie Anne’s is seeking an Assistant General Manager in Independence, MO to lead daily store operations and support the General Manager. You will coach and develop team members to deliver exceptional guest experiences while maintaining food safety and cleanliness standards.

Join a leadership-driven role with flexible full-time scheduling, opportunities for growth, and employee meals. Prioritize guest satisfaction and operational excellence in a fast-paced pretzel shop environment.

Qualifications

• Must be 18 years or older.
• Previous supervisory or management experience preferred.
• Flexible availability (weeknights, weekends, holidays).
• TB clearance required (if applicable by location).
• 1-2 years of food service or retail experience preferred.
• Strong leadership, communication, and organizational skills.
• High school diploma or equivalent experience.
• Food handler certification (current or obtained within 30 days).
• Comfortable using smartphones, tablets, and POS technology.

Responsibilities

• Support the General Manager in overseeing daily operations and store performance
• Lead, coach, and develop team members to deliver outstanding guest experiences
• Maintain high standards for product quality, service, cleanliness, and food safety
• Assist with scheduling, inventory, and operational reporting
• Handle team and guest concerns with professionalism and confidence
• Step in to manage the store in the absence of the General Manager

Skills

Leadership

Supervisory experience

Customer service

Flexible availability

Food service experience

TB clearance

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Job description

Auntie Anne’s is seeking an Assistant General Manager in Independence, MO to lead daily store operations and support the General Manager. You will coach and develop team members to deliver exceptional guest experiences while maintaining food safety and cleanliness standards.

Join a leadership-driven role with flexible full-time scheduling, opportunities for growth, and employee meals. Prioritize guest satisfaction and operational excellence in a fast-paced pretzel shop environment.