Bakery General Manager — Lead Guest Experience & Growth

SusieCakes Bakery; Menlo Park (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible work schedule

Free non-slip shoes (annually!)

Birthday month PTO with complimentary cake

Company holidays off

Medical, dental, vision insurance

Vacation, 401k, FSA

Paid Sick Time

Referral Program

Pet rescue reimbursement and pet insurance

Generous 50% discount to all desserts!

Job summary

SusieCakes Bakery in Menlo Park is seeking a General Manager to lead the team in delivering an elevated guest experience. The ideal candidate will have 3-5 years of managerial experience in hospitality or food service, passion for team development, and the ability to manage operational goals.

Benefits include flexible scheduling, medical insurance, and a generous discount on desserts. Join a lively and friendly environment where connections with guests and team members are valued.

Qualifications

• 3-5 years of managerial/leadership experience in luxury, hospitality, food service or retail industries.
• Ability to adapt to a flexible schedule according to business needs.
• Must have reliable transportation.

Responsibilities

• Lead team to deliver elevated guest experience.
• Manage kitchen production processes to ensure quality.
• Oversee staffing, payroll, and operating expenses.

Skills

Leadership in hospitality

Team development

Guest experience management

Education

Bachelor’s Degree in business or hospitality management

Job description

SusieCakes Bakery in Menlo Park is seeking a General Manager to lead the team in delivering an elevated guest experience. The ideal candidate will have 3-5 years of managerial experience in hospitality or food service, passion for team development, and the ability to manage operational goals.

Benefits include flexible scheduling, medical insurance, and a generous discount on desserts. Join a lively and friendly environment where connections with guests and team members are valued.