Bakery Operations Lead — Guest Service & Training

SusieCakes Bakery; Carlsbad (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Flexible work schedule

Free non-slip shoes (annually)

Birthday month PTO with complimentary cake

Company holidays off

Medical, dental, vision insurance

Vacation

401(k)

Pet rescue reimbursement

Generous discounts to desserts

Job summary

SusieCakes Bakery is seeking an Assistant General Manager in Carlsbad, CA, to lead and support our guest service team. This role emphasizes creating a fun, lively environment and ensuring exceptional service across multiple locations.

The ideal candidate will possess managerial experience and strong communication skills, enhancing team dynamics and guest interactions. Join us for a rewarding opportunity to shape our bakery's success!

Qualifications

• Two years of managerial/leadership experience in luxury, hospitality, food service or retail.
• Exposure to financial and operational accountabilities.
• Reliable transportation.
• Ability to work in multiple regional locations.
• Flexible schedule according to business needs.

Responsibilities

• Inspire, train, and support the guest service team.
• Support the General Manager with guest service needs for multiple locations.

Skills

Managerial experience

Excellent communication skills

Team-building skills

Ability to train and coach

Interpersonal skills

Education

Associate’s or Bachelor's degree in Business or Hospitality

High school diploma or GED

Job description

SusieCakes Bakery is seeking an Assistant General Manager in Carlsbad, CA, to lead and support our guest service team. This role emphasizes creating a fun, lively environment and ensuring exceptional service across multiple locations.

The ideal candidate will possess managerial experience and strong communication skills, enhancing team dynamics and guest interactions. Join us for a rewarding opportunity to shape our bakery's success!