Bakery General Manager — Elevate Guest Experience & Growth

SusieCakes Bakery; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Free non-slip shoes (annually!)

Birthday month PTO with complimentary cake

Company holidays off

Medical, dental, vision insurance

Vacation, 401k, FSA

Paid Sick Time

Referral Program

Pet rescue reimbursement and pet insurance

Flexible return to work schedule for maternity leave

Generous 50% discount to all desserts!

Job summary

SusieCakes Bakery in Los Angeles is hiring a General Manager to lead a dynamic team focused on delivering exceptional guest experiences. The ideal candidate will possess strong leadership skills and a passion for the bakery environment, having 3-5 years of experience in relevant sectors.

The role involves managing the production process, ensuring quality control, and maintaining business metrics across staffing and expenses, all while fostering a positive work culture. Enjoy competitive benefits, including health insurance and generous discounts.

Qualifications

• 3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries.
• Ability to work in multiple regional locations.
• Must have reliable transportation.

Responsibilities

• Lead the team in delivering an elevated guest experience within the bakery.
• Manage the production process to ensure quality products.
• Manage staffing, payroll, operating expenses, and budgets.

Skills

Leadership in bakery/restaurant/retail

Guest experience development

Team management

Education

Bachelor’s Degree in business or hospitality management

Job description

SusieCakes Bakery in Los Angeles is hiring a General Manager to lead a dynamic team focused on delivering exceptional guest experiences. The ideal candidate will possess strong leadership skills and a passion for the bakery environment, having 3-5 years of experience in relevant sectors.

The role involves managing the production process, ensuring quality control, and maintaining business metrics across staffing and expenses, all while fostering a positive work culture. Enjoy competitive benefits, including health insurance and generous discounts.