Bakery Department Lead: Elevate Customer Experience

Smith's Food & Drug Centers; Elko (NV); On-site; USD 21,000 - 26,000; Full time

Job summary

Smith's Food & Drug Centers seeks a Bakery Department associate to deliver exceptional customer service while maintaining a clean, safe environment. The role focuses on achieving department sales and profit goals, monitoring quality standards, and coordinating bakery duties to ensure a positive shopping experience.

The position requires strong communication, basic math, and the ability to work under pressure.

Qualifications

• Excellent oral/written communication skills are required.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Maintain a safe, clean bakery environment that encourages customer return.
• Achieve sales and profit goals for the department and monitor quality assurance standards.
• Manage all functions, duties and activities related to the Bakery department.
• Promote trust, respect and safety among associates and customers.

Skills

Communication

Math skills

Stress management

Food handlers permit

Management experience

Bakery/retail experience

Second language

Education

High School Diploma or GED

Job description

Smith's Food & Drug Centers seeks a Bakery Department associate to deliver exceptional customer service while maintaining a clean, safe environment. The role focuses on achieving department sales and profit goals, monitoring quality standards, and coordinating bakery duties to ensure a positive shopping experience.

The position requires strong communication, basic math, and the ability to work under pressure.