Cake Decorator & Bakery Customer Experience Pro

Smith's Food & Drug Centers; Pocatello (ID); On-site; USD 24,000 - 32,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a bakery department team member to deliver outstanding customer service and ensure a safe, clean environment. You will support sales and department goals while maintaining quality and safety standards across all bakery items.

The role emphasizes effective communication, basic math skills and the ability to handle busy, high-pressure periods while helping customers with product knowledge and requests.

Qualifications

• Must have retail experience.
• Bakery/cake decorating experience required.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals for the department.
• Monitor all established quality assurance standards.
• Demonstrate the store's commitment to safety, respect, integrity, diversity and inclusion.

Skills

Retail experience

Bakery/cake decorating

Stress management

Basic math

Communication skills

Job description

Smith's Food & Drug Centers is seeking a bakery department team member to deliver outstanding customer service and ensure a safe, clean environment. You will support sales and department goals while maintaining quality and safety standards across all bakery items.

The role emphasizes effective communication, basic math skills and the ability to handle busy, high-pressure periods while helping customers with product knowledge and requests.