Bakery Customer Experience & Production Lead

Smith's Food & Drug Centers; South Jordan (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food & Drug Centers in Utah seeks a bakery associate to deliver outstanding customer service and maintain a clean, safe bakery environment. You will help meet daily production goals, assist with receiving and stocking, and respond knowledgeably to product questions while following safety and quality guidelines.

The role requires ability to work in a fast-paced retail setting, handle stressful situations, and maintain accuracy in transactions and inventory.

Qualifications

• Must have strong customer service and communication skills.
• Ability to handle stressful situations and maintain composure.
• Knowledge of basic math for transactions and inventory.

Responsibilities

• Answer questions about products and assist customers within the department and store.
• Adhere to local, state, and federal health regulations.
• Keep bakery counters, cases, and coolers clean.
• Meet daily production goals for baked goods.
• Maintain a safe, organized, and sanitized work area.
• Assist with receiving and stocking merchandise.
• Understand store layout and locate products for customers.
• Prepare special orders per customer requests.
• Inspect and ensure product quality and freshness.
• Follow safety protocols and report hazards.

Skills

Customer service

Communication

Attention to detail

Food safety

Education

High school diploma or equivalent

Job description

Smith's Food & Drug Centers in Utah seeks a bakery associate to deliver outstanding customer service and maintain a clean, safe bakery environment. You will help meet daily production goals, assist with receiving and stocking, and respond knowledgeably to product questions while following safety and quality guidelines.

The role requires ability to work in a fast-paced retail setting, handle stressful situations, and maintain accuracy in transactions and inventory.