Bakery & Deli Guest Experience Specialist

The Kroger Co.; Elkview (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is looking for a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and help maintain a safe, clean store environment.

You will assist the department manager in achieving sales and profit goals while monitoring quality assurance standards. Responsibilities include preparing items, offering samples, informing customers of specials, maintaining product quality and inventory, and adhering to food safety regulations.

Qualifications

• Customer service skills required.
• Effective communication skills.
• Knowledge of basic math.
• Must obtain current food handler permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use equipment in bakery such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to logs and cooking instructions.
• Measure, prepare and mix ingredients according to recipe.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

The Kroger Co. is looking for a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and help maintain a safe, clean store environment.

You will assist the department manager in achieving sales and profit goals while monitoring quality assurance standards. Responsibilities include preparing items, offering samples, informing customers of specials, maintaining product quality and inventory, and adhering to food safety regulations.