Bakery & Deli Customer Experience Specialist

The Kroger Co.; Brighton (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean store environment. You will assist in meeting sales goals, prepare items per customer requests, and help customers find products across bakery and deli departments.

You will inform customers of specials, provide samples when appropriate, and uphold Kroger’s safety and quality standards. Prior experience in retail or food service is helpful.

Qualifications

• Customer service skills required.
• Strong communication with customers and team.
• Proficiency with basic math for transactions and inventory.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer product samples and inform customers of specials.
• Ensure freshness and correct portion sizes; monitor dates and temperatures.
• Stock, label and inventory merchandise; report discrepancies to management.
• Maintain safe, clean environment and follow food safety regulations.
• Assist department manager in meeting sales and profit goals.

Skills

Customer service

Communication

Basic math

Food handler permit

Job description

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean store environment. You will assist in meeting sales goals, prepare items per customer requests, and help customers find products across bakery and deli departments.

You will inform customers of specials, provide samples when appropriate, and uphold Kroger’s safety and quality standards. Prior experience in retail or food service is helpful.