Bakery & Deli Customer Experience Specialist

The Kroger Co.; Blacksburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Bakery/Deli Clerk to create an outstanding customer experience in a fast-paced environment. You will assist the department manager in achieving sales and profit goals while upholding safety and quality standards.

Responsibilities include preparing items to order, offering samples, promoting bakery/deli specials, and maintaining clean, safe work areas. A strong emphasis on customer service and product knowledge is required.

Qualifications

• Customer service skills required.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Prepare bakery/deli items per customer requests using available equipment.
• Offer product samples to customers to help explore items.
• Inform customers about bakery/deli specials and promotions.
• Provide fresh products and accurate portion sizes to minimize shrink.
• Recommend items to customers to meet their needs.
• Operate bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Ensure proper temperatures and follow food safety logs and instructions.
• Label, stock and inventory department merchandise and maintain clean work areas.

Skills

Customer Service

Effective communication

Basic math

Food handler permit

Job description

The Kroger Co. is seeking a Bakery/Deli Clerk to create an outstanding customer experience in a fast-paced environment. You will assist the department manager in achieving sales and profit goals while upholding safety and quality standards.

Responsibilities include preparing items to order, offering samples, promoting bakery/deli specials, and maintaining clean, safe work areas. A strong emphasis on customer service and product knowledge is required.