Bakery & Deli Customer Experience Specialist

The Kroger Co.; Owensboro (KY); On-site; USD 17,000 - 21,000; Part time

Job summary

The Kroger Co. is hiring a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience and maintain a clean, safe environment in the department.

You will assist the department manager in achieving sales and profit goals while adhering to quality assurance standards and Kroger's Customer 1st strategy. You will prepare items per customer requests, offer samples, inform customers of specials, and help maintain product freshness and proper temperatures.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math.
• Ability to obtain a current food handlers permit once employed.
• Bakery or Deli experience is helpful.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use equipment in bakery such as refrigerators, freezers, slicers, and ovens following guidelines.
• Prepare foods according to logs and instructions.
• Mix ingredients according to recipe using kitchen utensils and equipment.
• Label and inventory ingredients and merchandise.
• Check product quality and review sell-by dates.
• Ensure temperatures and storage conditions are maintained.
• Create a welcoming environment for customers and answer product questions.

Skills

Customer service

Communication

Math basics

Food handler permit

Job description

The Kroger Co. is hiring a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience and maintain a clean, safe environment in the department.

You will assist the department manager in achieving sales and profit goals while adhering to quality assurance standards and Kroger's Customer 1st strategy. You will prepare items per customer requests, offer samples, inform customers of specials, and help maintain product freshness and proper temperatures.