Bakery & Deli Customer Experience Specialist

The Kroger Co.; Schofield (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk in the Bakery/Deli to deliver an outstanding customer experience and maintain a safe, clean environment. You will assist the department manager in meeting sales goals and uphold quality assurance standards while embodying our Customer 1st strategy.

Responsibilities include preparing items, offering samples, suggesting products, and ensuring freshness. Strong communication and food safety knowledge are essential, with opportunities to grow within a large

Qualifications

• Customer service skills required.
• Strong communication abilities.
• Basic math proficiency expected.
• Ability to obtain a current food handlers permit after being hired.

Responsibilities

• Prepare items per customer requests in bakery/deli using proper equipment.
• Offer product samples to customers.
• Inform customers about bakery/deli specials.
• Provide fresh, correctly portioned products to customers.
• Recommend items to meet customer needs and preferences.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Follow recipes and cooking instructions for food preparation.
• Label and inventory ingredients and merchandise accurately.
• Check product quality and review sell-by dates.
• Maintain proper temperatures and temperature logs.
• Maintain store layout and assist customers in locating products.
• Stay informed about ads and seasonal promotions.
• Respond to customer questions and provide product knowledge.
• Ensure safety and cleanliness, following food safety regulations.

Skills

Customer service

Effective communication

Basic math

Food handler permit (upon employment)

Job description

The Kroger Co. is seeking a Grocery Clerk in the Bakery/Deli to deliver an outstanding customer experience and maintain a safe, clean environment. You will assist the department manager in meeting sales goals and uphold quality assurance standards while embodying our Customer 1st strategy.

Responsibilities include preparing items, offering samples, suggesting products, and ensuring freshness. Strong communication and food safety knowledge are essential, with opportunities to grow within a large