Bakery & Deli Customer Service Specialist

The Kroger Co.; Troy (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is hiring a Grocery Clerk in the Bakery/Deli area to deliver an exceptional customer experience and maintain a safe, clean environment. You will assist the department manager in meeting sales goals and promote the Customer 1st strategy by offering samples and knowledge about products.

Responsibilities include preparing items per request, informing customers of specials, ensuring weight accuracy and freshness, and following food safety guidelines daily.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Label, stock and inventory department merchandise.
• Adhere to all food safety regulations and guidelines.

Skills

Customer service

Communication

Math basics

Food handler permit

Job description

The Kroger Co. is hiring a Grocery Clerk in the Bakery/Deli area to deliver an exceptional customer experience and maintain a safe, clean environment. You will assist the department manager in meeting sales goals and promote the Customer 1st strategy by offering samples and knowledge about products.

Responsibilities include preparing items per request, informing customers of specials, ensuring weight accuracy and freshness, and following food safety guidelines daily.