Bakery & Deli Customer Experience Lead

Kroger Co.; Springville (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a clean, safe environment. You will assist the department manager in meeting sales goals, follow quality standards, and promote the Customer 1st approach across the store.

Responsibilities include preparing items, offering samples, informing customers about specials, and ensuring accurate portion sizes and freshness. Food safety and equipment use are essential parts of the role.

Qualifications

• Customer service skills are required to assist customers and resolve questions.
• Strong communication helps explain bakery/deli options clearly.
• Basic math skills for cash handling and measurements.
• Ability to obtain a current food handler's permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers about bakery/deli specials.
• Provide fresh products ordered and ensure correct portions to reduce shrink.

Skills

Customer Service

Effective communication

Basic math

Food handlers permit

Retail experience

Job description

Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a clean, safe environment. You will assist the department manager in meeting sales goals, follow quality standards, and promote the Customer 1st approach across the store.

Responsibilities include preparing items, offering samples, informing customers about specials, and ensuring accurate portion sizes and freshness. Food safety and equipment use are essential parts of the role.