Bakery & Deli Customer Experience Associate

The Kroger Co.; Charlottesville (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, keep the department safe and clean, and assist the department manager in meeting sales goals.

You will prepare items per customer requests, offer samples, inform customers about specials, and ensure correct portion sizes and freshness. In this role you will operate bakery equipment, follow recipes and temperature logs, stock and label merchandise, monitor inventory levels, and respond to customer

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math required.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials.
• Provide customers with fresh products and correct portion sizes.
• Recommend deli/bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to recipes and temperature logs.
• Measure, mix ingredients with appropriate utensils and equipment.
• Adequately prepare, package, label and inventory ingredients.
• Check product quality and review sell-by dates.
• Use kitchen equipment and maintain proper temperatures and logs.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Know store layout to locate products for customers.
• Stay current with ads and promotions.
• Gain knowledge of products and respond to questions.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, keep the department safe and clean, and assist the department manager in meeting sales goals.

You will prepare items per customer requests, offer samples, inform customers about specials, and ensure correct portion sizes and freshness. In this role you will operate bakery equipment, follow recipes and temperature logs, stock and label merchandise, monitor inventory levels, and respond to customer