Bakery & Deli Customer Experience Associate

The Kroger Co.; Lawrenceville (AL); On-site; USD 15,000 - 21,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment.

You will assist the department manager in reaching sales and profit goals and adhere to quality assurance standards within the Bakery/Deli area. Responsibilities include preparing bakery items, offering samples, informing customers about specials, and ensuring correct portion sizes, temperatures, labeling, and inventory.

Qualifications

• Customer service-focused role in a grocery setting.
• Strong communication and math basics.
• Ability to obtain a food handler's permit after hire.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer samples to help customers discover items.
• Inform customers about bakery/deli specials.
• Provide fresh products and correct portion sizes to minimize shrink.
• Recommend items to customers to meet needs.
• Operate bakery equipment per guidelines (refrigerators, freezers, slicers, ovens).
• Prepare foods according to temperature logs and recipes.
• Label and inventory ingredients and products.
• Check quality and review sell-by dates.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handler permit (upon employment)

Job description

The Kroger Co. is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment.

You will assist the department manager in reaching sales and profit goals and adhere to quality assurance standards within the Bakery/Deli area. Responsibilities include preparing bakery items, offering samples, informing customers about specials, and ensuring correct portion sizes, temperatures, labeling, and inventory.