Bakery/Deli Clerk

Kroger; Buffalo Grove (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery store as a Bakery/Deli Clerk, where you'll create exceptional customer experiences and maintain a safe environment. This role involves preparing food items, assisting customers, and ensuring quality standards are met. Enjoy comprehensive benefits and opportunities for growth within the Kroger family.

Benefits

Healthcare

Flexible scheduling

Counseling

Discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Customer service skills required.
• Effective communication and basic math knowledge needed.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Inform customers of bakery and deli specials.
• Adhere to food safety regulations and guidelines.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

1 week ago Be among the first 25 applicants

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Use kitchen equipment properly, including stove, scales, fryer, steamer, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout to locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory and stocking conditions.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, report unsafe conditions and accidents.
• Inspect equipment and notify management of repairs needed.
• Work cooperatively in a high-paced environment and manage conflicts calmly.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve customers in over 40 stores in the Chicago Metro area. As part of Kroger, we value diversity and innovation, aiming to create great experiences for customers and communities. We offer opportunities for growth and a supportive environment. Apply today to join our Mariano’s family!

If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

Benefits

The Kroger family offers comprehensive benefits, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.