Bakery/Deli Clerk

Kroger; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a leading grocery retailer as a Bakery/Deli Clerk, where you will create outstanding customer experiences through exceptional service. Responsibilities include preparing bakery and deli items, maintaining cleanliness, and ensuring food safety. Enjoy benefits like healthcare and flexible scheduling while working in a supportive environment.

Benefits

Healthcare

Flexible scheduling

Employee assistance programs

Discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a safe and clean environment.
• Monitor inventory conditions and note discrepancies.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take appropriate actions.
• Properly use kitchen equipment including stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay updated with current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to food safety regulations and safety procedures.
• Inspect equipment and report repairs needed.
• Report accidents involving customers or employees.
• Work cooperatively in a high-paced environment, manage conflicts professionally, and act with integrity.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Experience in bakery or deli
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve customers in over 40 stores in the Chicago Metro area. As part of Kroger, we value diversity, innovation, and creating great experiences for our communities and employees. We offer opportunities for growth, training, and a supportive work environment.

For reasonable accommodation needs during the application process, please call 844-849-7136 or contact store management.

What You’ll Receive From Us

Our benefits include healthcare, flexible scheduling, employee assistance programs, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.