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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portions to prevent shrink.
- Recommend deli or bakery items to ensure customer satisfaction.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients per recipes using kitchen utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality, review "sell by" dates, and take appropriate actions.
- Properly use kitchen equipment including stoves, scales, fryers, steamers, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Know store layout to locate products for customers.
- Stay current with store ads and promotions.
- Maintain knowledge of products and respond to customer questions and suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers, maintaining logs.
- Create a welcoming environment for customers and promote trust among associates.
- Adhere to food safety regulations and safety procedures.
- Practice preventive maintenance and report equipment issues.
- Report customer or employee accidents.
- Work cooperatively in high-paced, stressful environments.
- Manage conflicts professionally and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit after employment
Desired Previous Job Experience:
- Customer Service skills
- Bakery or Deli experience (helpful)
- Retail experience
About Us
Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores throughout the state. As part of Kroger, we are committed to diversity, innovation, and creating great experiences for our customers and teams. Join us if you're caring, purpose-driven, and eager to grow. Apply today to become part of our Pick ‘N Save family!
If you need reasonable accommodation to complete an application or participate in the hiring process, please call 844-849-7136 or contact the store management.
Benefits
We offer comprehensive benefits supporting your well-being, including healthcare, flexible schedules, counseling, employee discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
Additional Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industries: Retail
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Location & Salary
Pleasant Prairie, WI, $12.00-$15.00, 1 week ago