Bakery/Deli Clerk

Kroger; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery retailer as a Bakery/Deli Clerk, where you'll create outstanding customer experiences through exceptional service. Responsibilities include preparing bakery and deli items, maintaining safety standards, and offering product samples. Ideal candidates will have strong customer service and communication skills, with opportunities for growth and training in a supportive environment.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Customer service skills required.
• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain cleanliness and safety standards.
• Assist customers and manage conflicts.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following food safety and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate action.
• Maintain proper temperatures and logs for cases and coolers.
• Maintain cleanliness and safety standards, report discrepancies and unsafe conditions.
• Assist customers, manage conflicts, and act with honesty and integrity.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve customers in over 40 stores in the Chicago Metro area. As part of Kroger, we are committed to diversity, innovation, and creating great experiences for our customers and employees. We offer opportunities for growth, training, and a supportive work environment. Apply today to join our Mariano’s family!

If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for career growth and training programs.