Bakery/Deli Clerk

Kroger; Skokie (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Grocery Clerk in the Bakery/Deli department. You will create exceptional customer experiences, prepare food items, and maintain a clean environment. Embrace our values of respect and integrity while ensuring customer satisfaction and food safety. This role offers opportunities for growth and a supportive work environment.

Benefits

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Knowledge of basic math required.
• Ability to obtain food handlers permit once employed.

Responsibilities

• Prepare bakery/deli items per customer requests.
• Maintain inventory and ensure product freshness.
• Adhere to food safety regulations.

Skills

Basic Math

Education

Food Handlers Permit

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
3. Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
4. Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
5. Recommend deli or bakery items to customers to ensure they get the products they want and need.
6. Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods according to food temperature logs and follow cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes, using a variety of kitchen utensils and equipment.
9. Adequately prepare, package, label, and inventory ingredients in merchandise.
10. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
11. Label, stock, and inventory department merchandise.
12. Report product ordering/shipping discrepancies to the department manager.
13. Understand the store's layout and be able to locate products when requested by customers.
14. Stay current with present, future, seasonal, and special ads.
15. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
16. Maintain awareness of inventory/stocking conditions and note any discrepancies.
17. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
18. Promote trust and respect among associates.
19. Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
20. Adhere to all food safety regulations and guidelines.
21. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
22. Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
23. Notify management of customer or employee accidents.
24. Work cooperatively in a high-paced and sometimes stressful environment.
25. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when necessary to resolve issues.
28. Support and assist through direct interaction with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

• Bakery or Deli experience is helpful

Job Info

• Job Identification 123024
• Job Category Store Operations
• Posting Date 05/05/2025, 04:00 AM
• Locations 3358 W Touhy Ave, SKOKIE, IL, 60076, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• Wide range of healthcare coverage, including medical, dental, vision, and prescriptions, through company or union plans.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and service.
• Emotional and financial support via Employee Assistance Program and financial tools.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Growth opportunities through training programs and diverse career pathways.

We take pride in our history and our mission to feed the human spirit. Join us and be part of our caring, purpose-driven team. Apply today to become part of our Kroger family!