Backwaiter: Fast-Paced Service & Growth Opportunities

P.F. Chang's China Bistro, Inc.; Birmingham (AL); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement opportunities

Discounted meals

Referral program

Exclusive discounts

401(k) retirement plan

Medical/dental/vision

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter in Birmingham, AL to support dining room operations by delivering food promptly, assisting with cleanliness, and maintaining service stations.

You will provide friendly guest service and help ensure smooth service throughout busy shifts. No prior experience is required—training is provided. Candidates must be at least 18, able to stand and lift up to 30 lbs, and obtain a Food Handler’s Card where required.

Qualifications

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Customer service

Teamwork

Multitasking

Communication

Job description

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter in Birmingham, AL to support dining room operations by delivering food promptly, assisting with cleanliness, and maintaining service stations.

You will provide friendly guest service and help ensure smooth service throughout busy shifts. No prior experience is required—training is provided. Candidates must be at least 18, able to stand and lift up to 30 lbs, and obtain a Food Handler’s Card where required.