Backwaiter - Fast-Paced Guest-First Service Pro

P.F. Chang's China Bistro, Inc.; Virginia (MN); On-site; USD 2,800 - 5,500; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we may

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan (based on hours

Medical, dental and vision insurance (

Job summary

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support dining room operations by delivering meals promptly, helping keep service stations clean, and assisting guests with requests. The role emphasizes guest service in a fast-paced, team-oriented environment.

No prior experience is required—training is provided. You must be at least 18, able to stand, reach, bend and lift up to 30 lbs., and possess or obtain a Food Handler’s Card where applicable.

Qualifications

• No prior experience required—training is provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
• Excellent communication skills and ability to remain calm under pressure.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Customer service

Multitasking

Communication

Teamwork

Food Handler’s Card

Job description

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support dining room operations by delivering meals promptly, helping keep service stations clean, and assisting guests with requests. The role emphasizes guest service in a fast-paced, team-oriented environment.

No prior experience is required—training is provided. You must be at least 18, able to stand, reach, bend and lift up to 30 lbs., and possess or obtain a Food Handler’s Card where applicable.