Backroom & Customer Experience Associate

The TJX Companies, Inc.; Orange Park (FL); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Associate discount

Employee Assistance Program (EAP)

401(k) plan

Life insurance

Disability insurance

Paid holidays

Job summary

Marshalls in Orange Park, FL is seeking team members to deliver a highly satisfying customer experience while keeping a clean, organized store environment. You may be cross-trained across areas to support business needs and adhere to operational, merchandise, and loss-prevention standards.

You should bring excellent customer service, a flexible schedule, strong communication and organizational skills, and the ability to multi-task.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible scheduling

Communication skills

Attention to detail

Multi-tasking

Teamwork

Job description

Marshalls in Orange Park, FL is seeking team members to deliver a highly satisfying customer experience while keeping a clean, organized store environment. You may be cross-trained across areas to support business needs and adhere to operational, merchandise, and loss-prevention standards.

You should bring excellent customer service, a flexible schedule, strong communication and organizational skills, and the ability to multi-task.