Retail Customer Experience Specialist

The TJX Companies, Inc.; Winter Park (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Referral bonuses

Job summary

Marshalls in Winter Park, FL is seeking a store associate to deliver outstanding customer service, maintain a clean and organized store, and support daily operations. You will engage with customers, process transactions, promote rewards programs, and assist with merchandising and floor recovery. Flexibility in scheduling and teamwork are required.

The role emphasizes adherence to policies, safety, and loss prevention while contributing to a positive store culture. Experience in retail is a plus.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment
• Rings customer purchases/returns and handles change according to procedures
• Promotes credit and loyalty programs
• Merchandising and stock preparation for the sales floor
• Participates in store recovery, safety, and loss prevention efforts
• Supports and follows labor laws and company policies

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Heavy lifting

Teamwork

Retail experience

Job description

Marshalls in Winter Park, FL is seeking a store associate to deliver outstanding customer service, maintain a clean and organized store, and support daily operations. You will engage with customers, process transactions, promote rewards programs, and assist with merchandising and floor recovery. Flexibility in scheduling and teamwork are required.

The role emphasizes adherence to policies, safety, and loss prevention while contributing to a positive store culture. Experience in retail is a plus.