Back-Office Payments Specialist II

Neighborhood-Credit-Union; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Neighborhood-Credit-Union is seeking a detail-oriented back-office associate in Dallas to ensure accurate processing of wires, deposits, and related transactions. The role requires strong communication and adherence to regulatory guidelines while maintaining accurate member records.

Responsibilities include processing RDC check images, handling Zelle disputes, generating relevant reports, and collaborating with branches to deliver excellent member service.

Qualifications

• High school diploma or equivalent is required.
• Knowledge of word processing and spreadsheets and understanding of credit union products is required.
• 1–2 years of related experience preferred.
• Strong communication and organizational abilities are essential.

Responsibilities

• Process wires and deposits with accuracy in a regulated environment.
• Verify incoming/outgoing items and maintain member records.
• Assist with RDC check images, Zelle disputes, and related reports.
• Coordinate with branches and departments to ensure quality service and record management.
• Support retention and regulatory compliance activities as required.

Skills

Communication

Account analysis

Attention to detail

Organizational skills

Team assistance

Education

High school diploma or equivalent

Tools

10-key

PC

Teller terminal

Telephone

Card machine

Job description

Neighborhood-Credit-Union is seeking a detail-oriented back-office associate in Dallas to ensure accurate processing of wires, deposits, and related transactions. The role requires strong communication and adherence to regulatory guidelines while maintaining accurate member records.

Responsibilities include processing RDC check images, handling Zelle disputes, generating relevant reports, and collaborating with branches to deliver excellent member service.