Back Office Lead – Medical Clinic Operations

Methodist Health System; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Methodist Medical Group in Dallas is seeking a Back Office Coordinator to assist the Office Manager with operations for facilities hosting 5+ physicians. The role emphasizes confidentiality, policy implementation, and staff coordination to ensure efficient patient flow and high-quality care.

You will support clinical policies, supervise back-office staff, monitor certifications, and participate in staff interviews and training. Strong communication and medical setting experience are required.

Qualifications

• Minimum 2 years back office experience in a medical setting or two years nursing experience.
• Strong communication with judgement and discretion.

Responsibilities

• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Assist the Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitors education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assists with problems in diagnostic and procedural coding.
• Attends meetings and performs other duties as assigned by the Office Manager.
• Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical STAFFnd maintains training and orientation material for MA's and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures. Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation. Supports the clinic efficiency and cohesion.
• Follows established policies and procedures.

Skills

Communication

Back office experience (medical)

Job description

Methodist Medical Group in Dallas is seeking a Back Office Coordinator to assist the Office Manager with operations for facilities hosting 5+ physicians. The role emphasizes confidentiality, policy implementation, and staff coordination to ensure efficient patient flow and high-quality care.

You will support clinical policies, supervise back-office staff, monitor certifications, and participate in staff interviews and training. Strong communication and medical setting experience are required.