Healthcare Back Office Lead - Patient Flow & Compliance

Methodist Health System; Mansfield (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Wellness Program

Career Growth

Descripción de la vacante

Methodist Medical Group in North Texas is seeking a Back Office Coordinator to assist the Office Manager with operations and management for facilities with five or more physicians. This role emphasizes confidentiality, policy implementation, staff supervision, and ensuring smooth patient flow and high-quality service in line with Methodist Health System standards.

The network offers competitive salaries and a comprehensive benefits package including medical, dental, vision, retirement, and

Formación

• Strong communication skills with consistent incorporation of judgement and discretion.
• Minimum of 2 years in a back office within a medical setting or two years nursing experience.

Responsabilidades

• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Assist the Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitors education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assists with problems in diagnostic and procedural coding.
• Attends meetings and performs other duties as assigned by the Office Manager.
• Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical STAFFnd maintains training and orientation material for MA's and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures. Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation. Supports the clinic efficiency and cohesion.
• Follows established policies and procedures.

Conocimientos

Communication skills

Judgement & discretion

Back office experience

Nursing experience

Descripción del empleo

Methodist Medical Group in North Texas is seeking a Back Office Coordinator to assist the Office Manager with operations and management for facilities with five or more physicians. This role emphasizes confidentiality, policy implementation, staff supervision, and ensuring smooth patient flow and high-quality service in line with Methodist Health System standards.

The network offers competitive salaries and a comprehensive benefits package including medical, dental, vision, retirement, and