Back Office Coordinator I: Admin & Billing Support

Indium Corporation; Town of Clinton (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Indium Corporation is seeking a Back Office Coordinator I to support day-to-day office functions and assist the Back Office Coordinator II and Receptionist.

Responsibilities include processing pricing updates, preparing reports, managing customer portal accounts, and handling billing actions. This role requires attention to detail and the ability to work in a fast-paced, global environment with occasional local travel.

Qualifications

• Associates degree plus 3 years related work experience required or equivalent
• Fast-paced global environment with high attention to detail and precision
• Ability to work independently and in a team to meet deadlines
• Adaptability to change and quick learning
• Operational mindset with strong customer service instincts
• Basic math calculations and ability to work under pressure
• Understand Indium Corporation products, services, and pricing structure
• Reliable transportation for local travel between facilities

Responsibilities

• Back up for preparing, auditing, and distributing of the daily executive report
• Back up for processing metal pricing updates and maintain metal pricing tables
• Back up to run monthly customer statements
• Back up to Receptionist, answer phones, and manage the front desk
• Customer portal administration of assigned customer accounts, including uploading invoices and extracting customer purchase orders
• Review and maintain accounts receivable for portal accounts
• Process advanced shipping notifications (ASN) and acknowledge customer purchase orders for portal customers
• Process all types of credits and debits, including billing adjustments, miscellaneous credits, and RMAs
• Enter information into corporate databases accurately
• Perform other duties or special projects as assigned

Skills

Multi-tasking

Detail-oriented

Teamwork

Adaptability

Customer service

Education

Associates degree

Job description

Indium Corporation is seeking a Back Office Coordinator I to support day-to-day office functions and assist the Back Office Coordinator II and Receptionist.

Responsibilities include processing pricing updates, preparing reports, managing customer portal accounts, and handling billing actions. This role requires attention to detail and the ability to work in a fast-paced, global environment with occasional local travel.