Back Office & Admin Coordinator I

Indium Corporation; Northern, New York (KY, NY); Hybrid; USD 50,971,000 - 62,681,000; Full time

Job summary

Indium Corporation in Clinton, NY is seeking a Back Office Coordinator I to support the Back Office and Receptionist teams. You will assist with daily reporting, pricing updates, and customer portal administration while maintaining accuracy in data entry and AR processes.

The role requires an Associate degree with 3 years of related experience, strong multitasking, and sharp attention to detail. Join a fast-paced environment and contribute to a collaborative office culture.

Qualifications

• Associates degree and 3 years related work experience required; an equivalent combination of education and experience may be considered
• Ability to work in a fast-paced global environment with impeccable attention to detail while maintaining precision
• Ability to work independently and within a team to meet objectives and deadlines
• Capacity to learn quickly and adapt to change
• Operational mindset and strong customer service instincts
• Ability to work with basic math calculations
• Ability to perform under pressure
• Ability to develop an understanding of Indium Corporation products, services, and pricing structure
• Provide own source of transportation for local travel between Indium Corporation facilities

Responsibilities

• Back up for preparing, auditing, and distributing of the daily executive report
• Back up for processing metal pricing updates and maintain metal pricing tables
• Back up to run monthly customer statements
• Back up to Receptionist, answer phones, and manage the front desk
• Customer portal administration of assigned customer accounts, including uploading invoices and extracting customer purchase orders
• Review and maintain accounts receivable for portal accounts
• Process advanced shipping notifications (ASN) and acknowledgment of customer purchase orders for portal customers
• Process all types of credits and debits, including billing adjustments, miscellaneous credits, and return material authorizations (RMAs)
• Accurately enter necessary information into corporate databases
• Perform other duties or special projects as assigned

Skills

Attention to detail

Time management

Customer service

Team collaboration

Quick learner

Education

Associates degree or equivalent with 3 years related experience

Job description

Indium Corporation in Clinton, NY is seeking a Back Office Coordinator I to support the Back Office and Receptionist teams. You will assist with daily reporting, pricing updates, and customer portal administration while maintaining accuracy in data entry and AR processes.

The role requires an Associate degree with 3 years of related experience, strong multitasking, and sharp attention to detail. Join a fast-paced environment and contribute to a collaborative office culture.