Back Office Coordinator I

Indium Corporation; Town of New Hartford (NY); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health insurance

PTO

Retirement plan

Volunteer opportunities

Paid holidays

Overtime opportunities

Job summary

Indium Corporation in Clinton, NY is seeking a Back Office Coordinator I to assist the Back Office Coordinator II and Receptionist with daily activities in a fast-paced global environment. The role emphasizes accuracy and multitasking to support billing, reporting, and customer portal tasks.

The position requires an Associate degree with 3 years of related experience, and offers a weekday schedule, with salary ranging from $18 to $22 per hour ($37k-$45.5k annually), plus benefits such as health,

Qualifications

• Associate degree and 3 years related work experience are required.
• Ability to work in a fast-paced environment with high accuracy.
• Ability to work independently and in a team to meet deadlines.
• Capacity to learn quickly and adapt to change.
• Strong customer service instincts and operational mindset.

Responsibilities

• Prepare, audit, and distribute the daily executive report.
• Update metal pricing and maintain pricing tables.
• Run monthly customer statements and process billing.
• Support receptionist duties and front desk operations.
• Administer customer portal accounts and upload invoices.
• Review AR for portal accounts.
• Process credits, debits, RMAs and billing adjustments.
• Enter data into corporate databases accurately.
• Perform other duties or special projects as assigned.

Skills

Attention to detail

Multi-tasking

Customer service

Teamwork

Numeric calculations

Education

Associate degree

Job description

Administrative Clinton, NY, US

5 days ago Requisition ID: 2243

JOB SUMMARY:

The Back Office Coordinator I is responsible for assisting the Back Office Coordinator II and Receptionist with daily activities.

ESSENTIAL JOB FUNCTIONS (COMPETENCIES):

• Back up for preparing, auditing, and distributing of the daily executive report
• Back up for processing metal pricing updates and maintain metal pricing tables
• Back up to run monthly customer statements
• Back up to Receptionist, answer phones, and manage the front desk
• Customer portal administration of assigned customer accounts, including uploading invoices and extracting customer purchase orders
• Review and maintain accounts receivable for portal accounts
• Process advanced shipping notifications (ASN) and acknowledgment of customer purchase orders for portal customers
• Process all types of credits and debits, including billing adjustments, miscellaneous credits, and return material authorizations (RMAs)
• Accurately enter necessary information into corporate databases
• Perform other duties or special projects as assigned

REQUIREMENTS:

• Associates degree and 3 years related work experience required; an equivalent combination of education and experience may be considered
• Must be able to work in a fast-paced global environment and multi-task with impeccable attention to detail, while maintaining a high level of precision
• Ability to work both independently and within a team to meet organizational objectives and deadlines
• Capacity to learn quickly and adapt to change
• Operational mindset and solid customer service instincts
• Ability to work with basic math calculations
• Ability to perform under pressure
• Ability to develop an understanding of Indium Corporation products, services, and pricing structure
• Provide own source of transportation for any local/day travel, including travel between Indium Corporation facilities

SHIFT/SITE:

Monday-Friday

Office Hours: 8:00 am-5:00 pm

301 Woods Park Drive, Clinton, NY 13323

WAGE DISCLOSURE:

The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill, and education as they relate to the position’s qualifications, and internal equity.

The posted salary range reflects just one component of our total rewards package.

• health, dental, and vision insurance
• PTO
• retirement plan
• volunteer opportunities
• paid holidays
• overtime opportunities
• and many more

$18.00 per hour - $22.00 per hour

($37,000 - $45,500 annually)

Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be given consideration without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.