Back Office Coordinator

Talentoma; Arizona; A distancia; USD 41.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid leave

Maternity leave

Bonus opportunities

Stipends

Descripción de la vacante

Talentoma is seeking a fully remote Back Office Coordinator to manage and track internal requests from inception to closure. This desk-based role supports the operations team with clear status updates, coordination with internal teams and approved vendors, and timely next steps.

The position requires a reliable home workspace in Arizona and a 40-hour workweek. Candidates should have familiarity with Microsoft Project and Excel, strong organizational skills, and the ability to communicate

Formación

• High school diploma or equivalent.
• 1–2 years in back-office/operations support/coordination or similar desk-based role preferred.
• Familiarity with receiving, routing, and tracking routine operational requests preferred.
• Working knowledge of spreadsheets, shared work queues, and project tracking tools preferred.
• Comfort using Microsoft Project and Microsoft Excel for tracking and data entry is preferred.
• Ability to interpret written instructions and provide clear status updates to internal contacts.
• Strong judgment when prioritizing routine work and flagging blocked items to the operations team lead.
• Reliable computer, high-speed internet, and a quiet workspace with availability for a 40-hour weekly commitment.
• Authorization to work in the United States; fully remote work from Arizona, United States.
• Onboarding and training on Microsoft Project, Excel, and Outlook; regular check-ins with the operations team lead.
• Opportunity to build skills in request tracking, coordination, status communication, and escalation.

Responsabilidades

• Receive operational requests and identify action and priority.
• Review details for completeness and seek clarifications as needed.
• Create and maintain request entries in a project management tool with clear ownership.
• Enter approved updates in spreadsheets and data entry tools with consistent naming.
• Coordinate routine handoffs with internal teams and service contacts.
• Monitor open items, follow up on overdue responses, inform stakeholders of progress.
• Escalate blocked or urgent requests to the operations team lead with concise summaries.
• Use Outlook to schedule internal check-ins and related meetings.
• Prepare concise status summaries highlighting open actions and dependencies.
• Close completed requests after confirming outcomes and notifying contacts.
• Meet quality expectations for accuracy, turnaround, notes, and follow-ups.

Conocimientos

Desk-based coordination

Attention to detail

Communication

Prioritization

Remote work discipline

Instruction interpretation

Educación

High school diploma or equivalent

Herramientas

Microsoft Project

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Monthly Pay: $3,664 - $5,362 USD per month

Summary

An internal request arrives, is reviewed, routed, tracked, updated, and closed with clear status notes. The Back Office Coordinator keeps routine operational work moving so internal teams have dependable information and timely next steps. This temporary position sits within the operations team and works under an operations team lead while partnering with team members, service contacts, and approved vendors. The role is fully remote and work from home in Arizona, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. Success in this desk-based role comes from careful coordination, organized updates, and consistent follow-through across each request.

Job Responsibilities

• Receive operational requests through a shared queue, email, and internal tickets, then identify the requested action and priority.
• Review request details for completeness, compare information across approved internal systems, and seek clarification when key details are missing.
• Create and maintain request entries in a project management tool such as Microsoft Project, using clear ownership, status, and next-step details.
• Enter approved updates in a spreadsheets and data entry tool such as Microsoft Excel while following established naming and tracking practices.
• Coordinate routine handoffs with internal teams and service contacts, communicating requirements, due dates, and changes in a professional manner.
• Monitor open items, send follow-up messages when responses are overdue, and keep stakeholders informed of progress.
• Escalate blocked, urgent, or unusual requests to the operations team lead with a concise summary of the issue and actions already taken.
• Use a scheduling and calendar tool such as Microsoft Outlook to coordinate internal check-ins and request-related meetings when needed.
• Prepare concise status summaries that highlight open actions, dependencies, recurring questions, and completed work for the operations team.
• Close completed requests after confirming the outcome, updating notes, and notifying the appropriate internal contact.
• Meet quality expectations through accuracy, turnaround, complete notes, and timely follow-up on assigned requests.

Qualifications

• High school diploma or equivalent.
• About 1-2 years of experience in a back office, operations support, coordination, or similar desk-based role preferred.
• Familiarity with receiving, reviewing, routing, and tracking routine operational requests preferred.
• Working knowledge of spreadsheets, shared work queues, and project tracking tools preferred.
• Comfort using a project management tool such as Microsoft Project and a spreadsheets and data entry tool such as Microsoft Excel preferred.
• Ability to interpret written instructions, identify missing information, and provide clear status updates to internal contacts.
• Strong judgment when prioritizing routine work, identifying blocked items, and bringing exceptions to an operations team lead.
• Reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from Arizona, United States in a desk-based coordination role.
• Structured onboarding and training on Microsoft Project, Microsoft Excel, and Microsoft Outlook.
• Regular check-ins with the operations team lead for guidance and request priorities.
• Opportunities to build request tracking, operational coordination, status communication, and escalation judgment skills.

Health coverage, paid leave, maternity leave, bonus opportunities, and stipends.