Job Title: People Operations Coordinator
Monthly Pay: $4,220 - $5,731 USD per month
Summary:
An employee or manager request arrives, is reviewed, organized, updated, and closed with clear status notes. This People Operations Coordinator supports dependable people operations by coordinating routine employee lifecycle activities and helping colleagues receive timely, consistent guidance. The coordinator sits within the people operations team and works under a people operations team lead, partnering with employees, new hires, managers, recruiters, and payroll contacts. This is a fully remote, work from home position based in Ohio, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. Clear coordination across requests helps maintain organized employee information, smooth transitions, and reliable handoffs throughout the employee lifecycle.
Job Responsibilities:
- Monitor shared email, HR system tasks, and manager messages to identify new people operations requests and assign clear next steps.
- Review request details for completeness, clarify missing information with the requester, and log status updates in the team tracker.
- Coordinate routine new hire activities, including welcome communications, orientation arrangements, and handoffs with recruiters and managers.
- Update employee profile details and request statuses in a HR system such as BambooHR, flagging discrepancies for review.
- Schedule orientation sessions, check-ins, and internal meetings using a Scheduling and calendar such as Calendly.
- Organize task dependencies, reminders, and ownership using a Project management tool such as Trello.
- Use a Spreadsheets and data entry tool such as Microsoft Excel to reconcile tracker details and prepare status summaries.
- Follow up on open items with employees, managers, recruiters, or payroll contacts when information or action is outstanding.
- Escalate unusual requests, repeated delays, or sensitive employee concerns to the people operations team lead with concise context.
- Close completed requests with clear notes, confirm handoffs, and notify the appropriate requester of the completed coordination.
- Meet quality expectations through accurate updates, timely turnaround, complete notes, and consistent follow-up on open requests.
Qualifications:
- High school diploma or equivalent.
- About 1-2 years of related people operations, HR coordination, office coordination, or employee support experience preferred.
- Working knowledge of employee lifecycle coordination, new hire support, internal request routing, and orientation preparation.
- Experience using a HR system such as BambooHR preferred.
- Familiarity with a Scheduling and calendar tool such as Calendly and a Project management tool such as Trello preferred.
- Ability to use a Spreadsheets and data entry tool such as Microsoft Excel for trackers, status summaries, and organized updates.
- Clear written and verbal communication skills for working with employees, managers, recruiters, and internal partners.
- Ability to prioritize several routine requests, maintain discretion with employee information, and follow established team procedures.
- Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work from home in Ohio, United States.
- Structured onboarding and training on BambooHR, Calendly, Trello, and Microsoft Excel.
- Regular check-ins with the people operations team lead for priorities, guidance, and feedback.
- Skill development in employee lifecycle coordination, request tracking, internal communication, and process support.
- Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.