Business Operations Associate

Talentoma; Georgia; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Bonus opportunities

Job summary

Talentoma is seeking a Business Operations Associate for a fully remote role based in Georgia, United States. The position supports internal workflows, ensuring information stays up-to-date and handoffs are clear.

Expect a 40-hour weekly commitment with flexible days and shift times. You will handle requests from a shared queue, verify details, update Smartsheet and Airtable trackers, and prepare concise status summaries.

Qualifications

• Ability to manage routine internal workflows with accuracy.
• Strong written and verbal communication for handoffs and updates.
• Comfort using Smartsheet, Airtable, Power BI, and Typeform.
• Authorization to work in the United States.

Responsibilities

• Receive operational requests through a queue/email, confirm purpose, required details, and next steps.
• Review information for completeness and note missing items before advancing.
• Enter status, owner, due date, and updates in Smartsheet to maintain a current view.
• Maintain trackers in Airtable with consistent fields and controlled updates.
• Prepare concise status summaries identifying completed actions, pending questions, blockers, and items for review.
• Coordinate routine follow-ups with internal requestors when information is incomplete or timing changes.
• Escalate exceptions and issues to the business operations team lead with context.
• Use Power BI to review dashboards and identify changes needing attention.
• Assist with survey research using Typeform and share themes with internal partners.
• Meet quality standards with accurate updates and timely follow-up.

Education

High school diploma or equivalent

Tools

Smartsheet

Airtable

Power BI

Typeform

Job description

Job Title: Business Operations Associate

Monthly Pay: $3,721 - $5,558 USD per month

Summary

Accurate updates, consistent follow-through, and clear handoffs are at the center of this role. The Business Operations Associate supports routine internal workflows that help teams act on current information and keep work moving from request through completion. The associate works under a business operations team lead and partners with operations colleagues, team coordinators, and internal requestors. This fully remote position is based in Georgia, United States, and employees work from home while staying connected through approved digital systems. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities

• Receive operational requests through a shared queue, email messages, and assigned work items, then confirm the request purpose, needed details, and appropriate next step.
• Review submitted information for completeness, compare details against established workflow guidance, and note missing items or unclear instructions before moving work forward.
• Enter request status, assigned owner, due date, and activity updates in a project management system such as Smartsheet to maintain a current view of work.
• Maintain structured trackers in a spreadsheets and data entry tool such as Airtable, using consistent fields and controlled updates to support reliable team reference.
• Prepare concise status summaries that identify completed actions, pending questions, recurring blockers, and items requiring review by the business operations team lead.
• Coordinate routine follow-ups with internal requestors and colleagues when information is incomplete, timing changes, or a handoff needs confirmation.
• Escalate exceptions, repeated workflow issues, and requests outside established guidance to the business operations team lead with clear context and supporting notes.
• Use a business intelligence platform such as Microsoft Power BI to review approved operational dashboards and identify changes that may need team attention.
• Assist with survey research using a survey such as Typeform, organize approved responses, and share high-level themes with the appropriate internal partners.
• Meet quality standards through accurate updates, timely turnaround, complete notes, dependable follow-up, and careful use of established workflow guidance.

Qualifications

• High school diploma or equivalent.
• No experience required; related experience preferred in office, operations, coordination, or service-focused environments.
• Familiarity with basic workflow steps, status tracking, and internal request handling is preferred.
• Ability to review information carefully, recognize missing details, and follow established instructions for routine tasks.
• Comfort learning a project management system such as Smartsheet and using it to update assignments, dates, and work status.
• Familiarity with a spreadsheets and data entry tool such as Airtable, a business intelligence platform such as Microsoft Power BI, and a survey such as Typeform is preferred.
• Clear written and verbal communication skills for asking focused questions, sharing updates, and documenting handoffs with internal colleagues.
• Reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work supporting a desk-based operations role from Georgia, United States.
• Structured onboarding and training on Smartsheet, Airtable, Microsoft Power BI, and Typeform.
• Regular check-ins with the business operations team lead to discuss priorities, workflow questions, and development.
• Opportunities to build skills in operational coordination, dashboard review, workflow tracking, and internal partner support.
• Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.