Back of House Shift Manager

Workstream; Arvada (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Growth opportunities

Competitive pay

Learning from Operators

Job summary

Chick-fil-A is seeking a Shift Leader who consistently demonstrates core values and a servant’s heart. This role focuses on daily operations, coaching Team Members, and upholding our Recipe for Service.

It offers a $300 signing bonus after 60 days and features a full-time schedule with opportunities for growth. Responsibilities include leading shifts, ensuring operational excellence, and maintaining guest satisfaction in a high-volume environment.

Qualifications

• Smile
• Eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Strong people skills with a desire to serve Team Members
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior shift lead experience not required but preferred.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Offer immediate and respectful response to guests' needs.
• Set the tone for a shift and act as a role model for the team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Count drawers and finalize day.
• Excellent communication skills, both written and spoken.

Skills

Excellent communication

Customer service

Team player

Reliable transportation

Ability to work fast-paced

People skills

Job description

We offer a $300 hiring bonus after being employed with us for 60 days!

A Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Shift Leaders are responsible for executing daily operations and keeping Team Members accountable for each component of Operational Excellence and our Recipe for Service. A Shift Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing Team Members. Shift Leaders lead by example and set the tone that others will follow.

Hiring Timeline:

We are hiring for this position June 15 - 27, 2026.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Shift Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to guest's needs
• Set the tone for a shift and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.