Back-End Ops & E‑Commerce Lead

pgatoursuperstore; Delray Beach (FL); On-site; USD 25,000 - 29,000; Full time

Job summary

PGA TOUR Superstore in Delray Beach, FL is seeking a Back-End Department Head to lead logistics and ecommerce operations, ensuring product availability, accurate pricing, and clear signage on the sales floor. This role drives efficiency through the Logistics Game Plan and helps maintain a high standard of customer service.

The BEDH will guide daily tasks, support receiving standards, and coach Associates to deliver an obsessed customer experience while upholding brand standards and safety

Qualifications

• Must have strong communication and cross-functional collaboration skills.
• Basic computer skills with Microsoft Office (Outlook, Excel).
• Ability to manage conflicts and hold others accountable.
• Strong business acumen and quick learning ability.
• Excellent organization to manage multiple priorities.
• Proven leadership and servant leadership mindset.

Responsibilities

• Oversee all Logistics and E-Commerce operations.
• Ensure product is in-stock, accurately priced, and properly signed on the sales floor.
• Direct on-floor work assignments and provide departmental training for Associates.
• Participate in weekly department walks with the OM to align tasks with business needs.
• Champion a culture where Associates enjoy work and Customers love to shop.
• Maintain topstock and visual merchandising standards to drive sales and customer experience.
• Ensure compliance with loss prevention and safety policies.

Skills

Logistics

Customer service

Leadership

Communication

Computer literacy

Organization

Education

High School Diploma or equivalent

Job description

PGA TOUR Superstore in Delray Beach, FL is seeking a Back-End Department Head to lead logistics and ecommerce operations, ensuring product availability, accurate pricing, and clear signage on the sales floor. This role drives efficiency through the Logistics Game Plan and helps maintain a high standard of customer service.

The BEDH will guide daily tasks, support receiving standards, and coach Associates to deliver an obsessed customer experience while upholding brand standards and safety