Back‑End Dept. Lead – Logistics & E‑Commerce

pgatoursuperstore; Irvine (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

PGA TOUR Superstore is seeking a Back-End Department Head to oversee Logistics and E‑Commerce operations, ensuring product availability, accurate pricing, and proper signage on the sales floor. You will lead a team, implement the Logistics Game Plan, and maintain a high standard of customer service.

This role requires strong leadership, organizational, and communication skills, with a focus on achieving a 95% e-commerce fulfillment rate and maintaining store merchandising standards.

Qualifications

• Strong listening and interpersonal skills with clear written and verbal communication.
• Basic computer skills and proficiency with Microsoft Office.
• Ability to manage conflict and hold others accountable.
• Quick learner with business sense and adaptability.
• Able to organize multiple priorities and allocate resources effectively.
• Lead by example and foster servant leadership style.
• Retail experience preferred.

Responsibilities

• Support and oversee all Logistics and E-Commerce operations.
• Ensure product is set, in-stock, accurately priced, and signed on the sales floor.
• Direct on-floor work assignments and train Associates.
• Collaborate with Store Leadership to create action plans and follow through.
• Maintain clean, organized, and secure receiving areas and processes.
• Set floor plans/planograms and manage pricing, markdowns, and stock integrity.
• Drive customer experience and compliance with loss prevention policies.

Skills

Communication

Microsoft Office

Accountability

Business Acumen

Organization

Leadership

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking a Back-End Department Head to oversee Logistics and E‑Commerce operations, ensuring product availability, accurate pricing, and proper signage on the sales floor. You will lead a team, implement the Logistics Game Plan, and maintain a high standard of customer service.

This role requires strong leadership, organizational, and communication skills, with a focus on achieving a 95% e-commerce fulfillment rate and maintaining store merchandising standards.