B2C E-commerce Growth Lead

iSpace; Georgia; On-site; USD 6,400 - 9,000; Full time

Benefits offered by this job

Health insurance

Flexible work culture

Clear growth opportunities

Job summary

iSpace, an Apple Premium Partner, is seeking a dynamic B2C E-commerce Sales Manager to drive online sales performance and profitability. You will act as the primary digital contact for customers, handling chats and hotline inquiries, while collaborating with the demand planning team to ensure timely order fulfillment.

The role requires experience in e-commerce or digital sales, strong analytical skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Prior experience in e-commerce or digital sales roles.
• Strong understanding of e-commerce platforms and infrastructure.
• Detail-oriented with a customer-centric approach and strategic thinking.
• Excellent written and verbal communication skills.

Responsibilities

• Drive the sales performance, growth, and profitability of the e-commerce platform.
• Serve as the primary digital contact for customers via chats and calls.
• Ensure outstanding customer satisfaction with timely resolutions.
• Manage and optimize online promotional campaigns.
• Analyze shopping trends to support assortment decisions.
• Grow customer acquisition and profitability through online channels.
• Collaborate with the demand planning team to ensure smooth order fulfillment.

Skills

E-commerce

Digital sales

Customer-centric

Attention to detail

Excel

Communication

Tools

MS Office

Job description

iSpace, an Apple Premium Partner, is seeking a dynamic B2C E-commerce Sales Manager to drive online sales performance and profitability. You will act as the primary digital contact for customers, handling chats and hotline inquiries, while collaborating with the demand planning team to ensure timely order fulfillment.

The role requires experience in e-commerce or digital sales, strong analytical skills, and the ability to manage multiple priorities in a fast-paced environment.