B2B Retention & Growth Account Associate I (Hybrid)

WM; Newtown (PA); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401K with company match

Paid Vacation

Short Term Disability

Job summary

A leading waste management company is looking for an Account Associate I to serve as a key point of contact for Small/Medium business customers. This hybrid position involves retaining and growing the book of business through effective customer management, including proactive outreach and negotiation. Candidates should have one year of relevant experience along with strong communication and sales negotiation skills. The role is based in Newtown, PA and offers competitive benefits including health insurance, a 401K match, and paid vacation.

Qualifications

• 1 year experience in business-to-business account management or inside sales.
• Experience in customer service roles that include a sales component.

Responsibilities

• Communicate effectively to drive customer actions.
• Manage sales assignments for retention and acquisition goals.
• Utilize WM sales productivity tools accurately.

Skills

Sales negotiation skills

Customer service

Effective communication

Education

High School Diploma or GED

Tools

Salesforce.com

Customer Relationship Management tools

Job description

A leading waste management company is looking for an Account Associate I to serve as a key point of contact for Small/Medium business customers. This hybrid position involves retaining and growing the book of business through effective customer management, including proactive outreach and negotiation. Candidates should have one year of relevant experience along with strong communication and sales negotiation skills. The role is based in Newtown, PA and offers competitive benefits including health insurance, a 401K match, and paid vacation.