Hybrid B2B Account Manager - Growth & Onboarding

RELEVANCE Ventures; Westampton Township (NJ); On-site; USD 75,000 - 105,000; Full time

Job summary

A leading B2B service provider is seeking an Account Manager based in Westampton Township, NJ. The role involves managing relationships with B2B clients, ensuring customer satisfaction, and overseeing the client life cycle from onboarding to ongoing support. Candidates should have 3–5 years of account management experience, strong communication and organizational skills, and proficiency in CRM platforms. This full-time position may require occasional travel. A competitive salary range of $75,000 to $105,000 is offered.

Qualifications

• 3–5 years of account management or customer success experience in food manufacturing/preferred industry.
• Experience managing B2B client relationships and coordinating cross‑functional teams.
• Proven ability to handle multiple projects and deadlines simultaneously.

Responsibilities

• Manage and nurture relationships with assigned B2B clients.
• Oversee client life cycle, including onboarding and ongoing support.
• Develop understanding of customer needs and business goals.
• Coordinate with internal teams for product and service delivery.
• Lead customer project initiatives and monitor account performance metrics.
• Resolve customer inquiries and issues quickly and professionally.

Skills

Communication skills

Negotiation skills

Relationship-building skills

Organizational skills

Analytical thinking

Multitasking ability

Education

Bachelor’s degree in Business Administration/Management, Marketing, Finance

Tools

Microsoft Office Suite

CRM platforms (e.g., Salesforce, HubSpot)

Job description

A leading B2B service provider is seeking an Account Manager based in Westampton Township, NJ. The role involves managing relationships with B2B clients, ensuring customer satisfaction, and overseeing the client life cycle from onboarding to ongoing support. Candidates should have 3–5 years of account management experience, strong communication and organizational skills, and proficiency in CRM platforms. This full-time position may require occasional travel. A competitive salary range of $75,000 to $105,000 is offered.