Inbound Sales Pro - Customer Care & Product Expert

GetHired, Inc.; Joplin (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with 4% employer matching

Employer paid life insurance

Voluntary benefits - supplemental life

PTO and 6 paid holidays

Job summary

GetHired, Inc. in Joplin, MO is seeking a Call Center Sales Representative to answer customer questions about company products and identify needs based on information gathered. The role includes three sales levels and emphasizes service quality and product knowledge.

Responsibilities include handling inbound calls, coordinating shipments, and achieving sales targets. Candidates should have a High School diploma or GED and strong customer service and communication skills.

Qualifications

• High School diploma or GED; prior sales experience.
• Excellent customer service; detail-oriented, self-starter, goal oriented.
• Strong interpersonal, communication, problem solving, and organizational skills.
• Proficient with MS Office, especially Word, Excel, Outlook.
• Positive attitude and calm demeanor when dealing with customers.
• Strong grammar and spelling.
• Excellent attendance record.

Responsibilities

• Field inbound calls to identify customer needs and provide 2nd mile service.
• Meet or exceed minimum call quality mandates.
• Coordinate logistics of getting product shipped to customers.
• Grow product knowledge, efficiency levels, and weekly sales numbers.
• Use CRM software as needed.

Skills

Customer service

Communication

Problem solving

Time management

Education

High School diploma or GED

Tools

CRM software

MS Office (Word, Excel, Outlook)

Job description

GetHired, Inc. in Joplin, MO is seeking a Call Center Sales Representative to answer customer questions about company products and identify needs based on information gathered. The role includes three sales levels and emphasizes service quality and product knowledge.

Responsibilities include handling inbound calls, coordinating shipments, and achieving sales targets. Candidates should have a High School diploma or GED and strong customer service and communication skills.