B2B Inside Sales Manager: SDR & Pipeline Leader

Sales Focus Inc.; North Charleston (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) program

Paid time off and holidays

Career advancement opportunities

Job summary

Sales Focus Inc. (SFI) in North Charleston, SC is seeking an experienced Inside Sales Manager to lead B2B SDR and appointment-setting programs for national clients.

You will oversee outbound prospecting, KPI-driven performance, coaching, recruiting, and daily operations across multiple client programs, driving growth and client satisfaction. This role offers a base salary with performance incentives and full benefits. Learn more at www.salesfocusinc.com

Qualifications

• 3+ years of inside sales management, SDR leadership, or appointment-setting management experience.
• Experience in outbound B2B sales development teams.
• Proven ability to lead teams against KPIs, quotas, and pipeline goals.
• Experience with outsourced sales, SaaS, technology, staffing or professional services preferred.
• Strong coaching, leadership, and employee development skills.
• Ability to manage multiple programs and priorities.
• Excellent communication, organizational, problem-solving skills.
• Experience using CRM systems such as HubSpot or Salesforce preferred.

Responsibilities

• Lead and manage B2B SDR and appointment-setting teams across client programs.
• Oversee outbound prospecting targeting business owners and executives.
• Serve as liaison between SFI and clients.
• Participate in client kickoff, onboarding, and launch planning.
• Recruit, interview, onboard, and train inside sales reps and SDRs.
• Develop call strategies, cadences, scripts, and playbooks.
• Coach, review calls, and manage performance.
• Monitor KPIs: outbound activity, contact rate, appointments, pipeline, conversions.
• Identify process improvements and drive performance.
• Deliver weekly reporting and strategic insights to clients and leadership.
• Drive client satisfaction, retention, and expansion.

Skills

Inside sales

SDR leadership

KPIs & quotas

Client communication

Multi-program management

Tools

HubSpot

Salesforce

Job description

Sales Focus Inc. (SFI) in North Charleston, SC is seeking an experienced Inside Sales Manager to lead B2B SDR and appointment-setting programs for national clients.

You will oversee outbound prospecting, KPI-driven performance, coaching, recruiting, and daily operations across multiple client programs, driving growth and client satisfaction. This role offers a base salary with performance incentives and full benefits. Learn more at www.salesfocusinc.com