B2B Inside Sales & Account Manager

Staffmark Group; Tucson (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Medical, Dental & Vision coverage

Life Insurance

Disability Insurance

401(k) Plan

Professional Office Environment

Job summary

Staffmark Group in Tucson, AZ is seeking an Inside Sales Account Manager to build relationships, generate opportunities, and deliver outstanding service to business customers. You will handle inquiries, prepare quotes, input orders, and provide timely updates from order entry through delivery, while seeking new revenue with existing accounts and prospects.

Responsibilities include cross-selling compatible products, maintaining accuracy across systems, and ensuring customer satisfaction in a

Qualifications

• 5+ years of Customer Service and/or Inside Sales experience working with business-to-business customers including handling customer inquiries, preparation of job quotes, and order inputting.
• Demonstrated experience & proficiency with EFI Printsmith and the Adobe Suite software.
• Computer literate with proficiency in MS Office (PowerPoint, Word, and Excel), Gmail, and the internet for research purposes.
• Strong attention to detail and experience in managing multiple projects and deadlines for customer orders in a quality manner.
• Experience with cross-selling various products/services to any/all customers.
• Must be able to tolerate loud print production noises and printing materials.
• Must have reliable transportation.

Responsibilities

• Provide excellent customer communications, estimating and quoting orders directly to customers, through phone and email.
• Develop positive relationships with existing and new customers by learning about and understanding their care-abouts, while fulfilling their short- and long-term business needs.
• Responsible for acquiring all required information from customers and prepare estimates and quotes for their review and approval.
• Inputs customer orders into point-of-sale system and manages orders from data entry through production and delivery, to the customer to ensure complete customer satisfaction.
• Keeps up-to-date on job status on all active orders and addresses customer and production inquiries in a timely manner.
• Analyzes current accounts to identify additional opportunities to develop new business from existing clients.
• Identifies and sells prospective customers that visit the center, are gained through networking, referrals or other sources.
• Revives inactive accounts via outbound telephone contacts.
• Provide customer service support for house accounts, as assigned.
• Perform all other duties, as may be necessary, from time to time.

Skills

Customer Service

Inside Sales

Cross-selling

Tools

EFI Printsmith

Adobe Suite

MS Office

Job description

Staffmark Group in Tucson, AZ is seeking an Inside Sales Account Manager to build relationships, generate opportunities, and deliver outstanding service to business customers. You will handle inquiries, prepare quotes, input orders, and provide timely updates from order entry through delivery, while seeking new revenue with existing accounts and prospects.

Responsibilities include cross-selling compatible products, maintaining accuracy across systems, and ensuring customer satisfaction in a