B2B Inside Sales Pro – High-Volume Prospecting

Empower Brands GmbH; Tucson (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

JAN-PRO, part of the Empower Brands family, is hiring an Inside Sales Representative in the Tucson region to drive new commercial cleaning opportunities through proactive outbound calls. You will qualify leads, set appointments for Outside Sales, and maintain precise CRM records while collaborating with regional leadership to hit activity targets.

The role emphasizes persistent outreach, strong communication, and the ability to adapt messaging based on decision-maker needs.

Qualifications

• Minimum of 2 years of B2B outbound phone sales, prospecting, or appointment-setting experience.
• Demonstrated success in high-volume outbound calling and generating qualified sales appointments.
• Experience engaging business decision-makers, overcoming objections, and qualifying sales opportunities.
• Experience using CRM systems to document sales activities, manage follow-ups, and track performance.
• Ability to consistently meet established sales activity, appointment-setting, and performance expectations.
• Ability to work full-time from the assigned regional office.

Responsibilities

• Conduct high-volume outbound prospecting, targeting approximately 125–150 quality calls daily to generate new commercial cleaning opportunities.
• Research prospective businesses, identify key decision-makers, and develop targeted outreach strategies within assigned markets.
• Communicate JAN-PRO's commercial cleaning services and value proposition to prospective customers.
• Navigate gatekeepers, address objections, and identify customer needs through effective questioning and active listening.
• Maintain consistent follow-up with prospective customers to develop qualified sales opportunities.
• Qualify prospective customers based on business needs, service requirements, decision-making authority, and sales readiness.
• Schedule approximately 25 qualified sales appointments monthly for Outside Sales Representatives.
• Coordinate with Outside Sales Representatives to ensure accurate prospect information and effective appointment handoffs.
• Monitor appointment attendance, quality, and conversion results to improve lead-generation effectiveness.
• Build professional relationships with prospective customers that support future sales opportunities.
• Consistently achieve established outbound activity, appointment-setting, and lead-generation objectives.
• Maintain accurate and timely CRM records, including prospect information, outreach activity, follow-up schedules, and appointment details.
• Monitor individual performance metrics, including call volume, decision-maker conversations, appointments scheduled, appointment attendance, and conversion rates.
• Partner with sales leadership to identify opportunities to improve outreach strategies, prospect engagement, and overall sales performance.
• Partner with Outside Sales Representatives and regional leadership to align prospecting efforts with business development priorities.
• Participate in sales training, coaching, and call reviews to strengthen communication, objection handling, and conversion effectiveness.
• Apply feedback and continuously refine prospecting techniques, sales messaging, and follow-up strategies.
• Contribute to a collaborative, accountable, and results-focused sales environment.

Skills

Outbound calling

Lead qualification

Appointment setting

CRM proficiency

Prospect research

Relationship building

Tools

CRM systems

Microsoft Office

Sales tracking tools

Job description

JAN-PRO, part of the Empower Brands family, is hiring an Inside Sales Representative in the Tucson region to drive new commercial cleaning opportunities through proactive outbound calls. You will qualify leads, set appointments for Outside Sales, and maintain precise CRM records while collaborating with regional leadership to hit activity targets.

The role emphasizes persistent outreach, strong communication, and the ability to adapt messaging based on decision-maker needs.